If your reference number begins with “A3-CA256-S” click below:
If your reference number begins with “CA256” click below:
To get an additional test report form sent to your home address or a recognising organization please complete the following steps.
1) Fill out the following form.
2) Scan or photograph your completed TRF form.
3) Make your payment online and upload the completed form.
Online Payment and document upload
To request an enquiry on results please complete the following steps.
1) Fill out the following form.
2) Scan or photograph the completed form.
3) Make your payment online and upload the completed form.
Online payment and document upload
PLEASE NOTE: DUE TO THE HIGH VOLUME OF REQUESTS, REFUNDS WILL TAKE UP TO 70 DAYS TO PROCESS.
1) Please carefully read our REFUND & TRANSFER POLICY
2) Request a refund or transfer more than 5 weeks from your test date please read our refund policy then email: ieltscanada@oxfordinternational.com
3) Your Email must include the following:
Refund and Transfer Fees
Click the button below to be directed to our express delivery payment page. Courier shipments are sent via UPS and will be processed within 1 business day.
Note: If this request is for an additional TRF after results have been released you will also have to submit a payment for additional TRF
Email: ieltscanada@oxfordinternational.com
For immediate assistance, call our direct IELTS line at:
Vancouver: +1 (604) 688-7942
Toronto: +1 (416) 551-2720
IELTS is jointly owned by the British Council, IDP IELTS: Australia and Cambridge English Language Assessment.
required for the operation of the website, including protecting the website from attack, and allowing you to place orders.
these help us to analyse data about web page traffic and improve our website to tailor it to customer needs; we only use this information for statistical analysis purposes.